COVID19 - Logistic & Shipping Information
We ship as usual to North and Central America, European Union (+ Switzerland, Norway, UK) , but the most affordable 'small package' method is deactivated for some countires.
Oceania (Australia): additional fees from 10$ to 30$ will be charged after checkout for packages over 120 cm in length (Shinai). Remote areas (ie. Tasmania) are subject to an additional 30$ fee (automatically charged with FedEx, manually charged after checkout for DHL).
Shipping possible under conditions (please enquire via email prior to placing your order): Africa, South America, India, Middle East, former USSR and overseas France.
Shipping entirely suspended: Russia, Brazil, China, French Polynesia, Laos, Mongolia, Nepal, Bangladesh, Sri Lanka.
If you select a suspended shipping method (clearly displayed at checkout), your order will be stored until the shipping method is reinstored (this may not be before August/September).
September Special Discount | 10% OFF on our new season essentials selection! (Until September 30th, 2pm JPT).
Merge KuSakura International x France |
New Products & Navigation Menu Rework | New Products Now Available Online & New Shopping Menu!
Review Reward Campaign | Leave a comment on your recent purchase and receive a 5% discount.
Product Review Campain
At KuSakuraShop our customers' satisfaction is our priority. Every feedback is taken into account and used to improve our services and products. So please, do not hesitate to share your opinion, rate the products and comment our services!
Naturally, we offer you a reward for taking the time to help us. You will get a 5% discount on your future purchase on the website. (Valid for three months after the posting your comment).
How to leave a review
Open the product page of the product you want to comment on and click on the " write a review" button.
A new window opens, designed to fill in your name (or simply a nickname), email address, country or Dojo, rate the product and write your review.
- The review has to be written within 2 months after receiving your order.
- The review has to concern a product you ordered and which was already delivered at the time of writing the review.
- Reviews concerning products that have been returned do not entitle to this discount.
- Please use the same email address you used for your order. (We need an email address to send you the discount code, but of course, the address is not shown and remains private.)
- Leave a comment using your name or a pseudonym and add your country or Dojo.
- The amount of the discount is 5%.
- The discount code is valid for a period of 3 months and can be used only once.
- The discount code is sent by email within 2 business days.
How to use the discount code
As the discount code has to be entered during the checkout process, during the first or second step in the order summary.
- Click in the "discount" field.
- Enter your discount code (sent by email).
- Click on "apply" to confirm your discount!
- If your code appears green, it was applied.
- The "X" allows to delete the code (which will still be active for a future order).
- Check the order total below to verify that the code was applied.
Please contact us prior to placing your order, if you did not receive a discount code or if the code does not apply, contact us immediately to solve the problem.